Privacy Policy

“ViroOne”, “we”, “us” means ViroOne Property Support GK.

“Personal data” means information that can identify you directly or indirectly, such as your name, email address, phone number, and message content.

“Processing” means any operation performed on personal data, such as collecting, storing, using, disclosing, or deleting.

“Website” means the pages served under ViroOne.link and associated resources.

This Policy applies to the website and communications initiated through it, including forms and contact links. If you communicate with us by email or phone, this Policy also applies to the information you provide in those communications.

Third-party websites reachable from our pages (for example, social sharing links) have their own policies. We do not control external sites.

3.1 Data you provide

• Identity and contact data: full name, email address, phone number .
• Request data: subject line and message content.
• Any information you include voluntarily (for example, timeline, document list, or context).

3.2 Data collected automatically

• Basic technical data: IP address (or truncated forms where feasible), browser type, device information, and approximate timestamps.
• Diagnostics: error events and page performance signals needed to keep the site functioning.

We do not embed third-party analytics scripts on this website. We aim to keep automatic collection minimal and focused on reliability.

• Responding to requests: to review your message and reply with scope and next steps.
• Service delivery: to provide agreed deliverables and maintain a communication trail.
• Security and reliability: to prevent abuse, debug issues, and keep the website stable.
• Compliance: to meet lawful requests or obligations where applicable.

Depending on your situation and applicable law, we process personal data based on one or more of the following bases:

• Consent: when you submit the form with the consent checkbox.
• Steps prior to a service relationship: to discuss scope, timing, and feasibility.
• Legitimate interests: to keep the website secure and reliable, and to manage communications.
• Legal obligations: where we must comply with applicable requirements.

If you have questions about the basis used for a specific processing activity, contact us.

We use a cookie consent component loaded from ./assets/js/cookie.min.js after you begin scrolling. The purpose is to provide cookie preferences and to support essential website functions.

6.1 Cookie categories

• Required (performance): cookies or local storage entries that help maintain basic site reliability and preference settings.

6.2 Managing cookies

You can manage preferences through the cookie settings presented by the site, and through your browser settings. Some settings may impact the availability of certain site functions.

We do not embed third-party analytics cookies or trackers by default.

We may share personal data in limited situations:

• Service providers: vendors that help operate the website or communications (for example, hosting), under appropriate safeguards.
• Legal and safety: when required to comply with lawful requests, protect rights, or prevent abuse.
• Business operations: in the context of corporate changes (for example, restructuring), subject to confidentiality safeguards.

We do not sell personal data.

Depending on hosting and service providers, data may be processed in locations outside Japan. Where international transfers occur, we aim to use appropriate contractual and organizational safeguards.

If you want details about typical processing locations, contact us and we will provide reasonable information where possible.

We keep personal data only as long as needed for the purposes described in this Policy, including responding to requests, delivering services, and maintaining records where appropriate.

• Inquiries: typically retained for a limited period to manage follow-ups and continuity.
• Service communications: retained in line with operational record-keeping and applicable requirements.
• Security logs: retained for a limited time to investigate incidents and prevent abuse.

Retention periods may vary based on the nature of the request and applicable obligations.

Depending on applicable law, you may have rights such as:

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of data, where applicable.
• Object to or restrict certain processing in specific circumstances.
• Withdraw consent where processing is based on consent.

We may need to verify identity before fulfilling a request. Requests are evaluated case-by-case within reasonable timeframes.

We use reasonable administrative and technical measures aimed at protecting personal data, including access controls and basic security practices appropriate for a small professional service.

No system can be guaranteed completely secure. If you suspect misuse, contact us promptly.

This website is intended for adults and business users. We do not knowingly collect personal data from children. If you believe a child provided data, contact us so we can review and take appropriate steps.

We may update this Policy from time to time to reflect changes to the website or practices. Updates will be posted on this page with an updated effective date.

ViroOne Property Support GK

Address: 〒104-0061 Tokyo-to, Chuo-ku, Ginza 4-10-14, Japan

Email: [email protected]

Phone: +81 3-6811-1182

Business ID: JP-CO-2026-VONE-1182 • Hours: Mon–Fri 09:30–18:30 (JST)